Jira Cloud Integration
Centralize your vulnerability management by integrating Ethiack directly into your Jira Cloud.
Ethiack enables your organization to integrate directly into your Jira Cloud, allowing you to centralize your vulnerability management by automatically creating and syncing Jira tickets from Ethiack findings.
Setup
- Go to Settings → Integrations and select Jira.
- Click Configure Now — you will be prompted to authorize Ethiack to access your Atlassian account.
- Once authorized, you will be redirected back to the Ethiack portal to complete the configuration:
- Cloud ID — the Atlassian Cloud instance to connect to
- Project — the Jira project where tickets will be created
- Export finding body — choose whether the full finding description is included in the Jira ticket
- Sync direction — controls how status changes flow between Ethiack and Jira
- Done status — the Jira status that represents a resolved ticket
Sync direction
| Option | Behaviour |
|---|---|
| Bidirectional | Status changes in the Ethiack portal are reflected in Jira, and status changes in Jira are reflected back in the portal |
| Portal to Jira Only | Status changes in the portal are sent to Jira, but Jira ticket status changes do not update findings in the portal |
Done status
The Done status is the Jira ticket status that corresponds to a finding being marked as fixed.
- When a finding is marked as Fixed in the Ethiack portal, the corresponding Jira ticket is moved to the configured Done status.
- If the integration is configured as Bidirectional, moving a Jira ticket to the Done status will also mark the corresponding finding as Fixed in the Ethiack portal.